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🚨 EMERGENCY PET ODOR PROTOCOL

Is a fresh accident threatening your home’s air quality and comfort?

Pet urine is an acidic waste product that, once dry, turns into alkaline salt crystals. These crystals attract moisture and bacteria, creating a permanent odor source that store-bought sprays cannot reach. **Don't let it soak into your subfloor.**

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Same-Day Service Available | Direct Owner-Operator Service

Why Traditional Cleaning Fails Pet Stains

Metro London Carpet Cleaning has been called in to fix "clean" carpets that still smell. The reason is simple: Gravity. When a pet urinates, the liquid follows the path of least resistance, flowing through the carpet fibers, through the backing, and deep into the porous underpad.

Surface scrubbing with a rental machine only cleans the top 20% of the fiber. It actually adds moisture to the salt crystals in the pad, "reactivating" the odor. To truly solve the problem, you need Sub-Surface Extraction and molecular-level chemistry.

The "Salt Crystal" Danger

Urine salts are hygroscopic—they draw moisture from the air. This is why pet odors often smell worse on humid summer days in Ontario. Our process uses a specialized acid-side rinse to dissolve these crystals followed by an alkaline enzyme to eat the bacteria. We don't just wash your carpet; we perform a chemical reset of the fibers.

Our Comprehensive 4-Point Pet Recovery System

1. Visual/UV Mapping

We use high-intensity UV moisture meters to track the exact spread of the "accident zone," ensuring we don't miss a single hidden spot.

2. Protein Digestion

Application of live enzyme cultures specifically engineered to digest uric acid and organic proteins found in pet waste.

3. 240° Steam Flush

Our truck-mounted system generates "Dry Steam" at 240 degrees. This heat kills bacteria instantly while providing a deep fiber flush.

4. Dual-Cylinder Extraction

Massive vacuum pressure pulls the moisture and dissolved salts out of your home and into our waste tank. Your carpets dry in hours, not days.

Safe for Your Pets. Safe for Your Kids.

At Metro London, we understand that your pets are family. That’s why we never use harsh bleaches, toxic deodorizers, or sticky detergents that leave a "re-soiling" residue. Our cleaning solutions are 100% biodegradable, non-toxic, and fragrance-neutral.

We believe in a "zero-residue" finish. This means your carpet will feel soft and natural—not crunchy or soapy. We take the time to perform a final pH-balanced rinse, leaving your home air pure and your floors truly sanitized.

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PET-FRIENDLY
CERTIFIED

Serving Every Corner of London, Ontario

Metro London has been the first call for homeowners in Masonville, Wortley Village, Byron, Oakridge, and Old North. We are owner/operated, local business—not a franchise. Your local cleaning expert.

Areas We Serve Regularly:

Masonville • Wortley Village • Byron • Oakridge • Old North • St. Thomas • Strathroy • Komoka • Dorchester

Ready to breathe fresh air again?

Join the thousands of Londoners who trust Metro London Carpet Cleaning for their most difficult pet messes.

📞 519-951-1001

"The Gold Standard for Over 25 Years"

Frequently Asked Questions About Pet Odor Removal

Can you remove old, dried pet urine stains?

Yes. While fresh stains are easier to treat, our high-heat truck-mounted steam extraction and specialized enzyme treatments are designed to re-hydrate and break down old urine salt crystals that have been trapped in your carpet for months or even years.

Is your process safe for puppies and kittens?

Absolutely. We prioritize the health of your family. All our cleaning solutions are 100% non-toxic, biodegradable, and scent-neutral. Unlike many "big brand" cleaners, we leave zero chemical residue behind, making it perfectly safe for pets to walk on as soon as the carpet is dry.

Why does the smell come back after I use store-bought spray?

Store-bought sprays are mostly perfumes and surface-level detergents. They mask the odor temporarily, but the source—the bacteria and uric acid—remains in the carpet backing and underpad. When it gets humid in London, those salts reactivate and the smell returns. Our sub-surface extraction removes the source entirely.

How long does it take for the carpet to dry?

Thanks to our powerful truck-mounted vacuum system, most carpets are dry to the touch within 4 to 8 hours. We recommend keeping pets off the treated area until it is completely dry to ensure the best results and prevent tracking.

Do you guarantee results?

With over 25 years of experience in London, we have the highest success rate in the city. While some extreme cases (where urine has soaked into the wooden subfloor) may require pad replacement, our deep-extraction process is the gold standard for restoring carpets to a clean, fresh state.

Still have questions? Get an instant over-the-phone quote.

📞 519-951-1001

Book Appointment / Estimate

Areas We Service

London / Dorchester / Thamesford / Woodstock / St. Mary's / Lucan / Strathroy / St. Thomas / Belmont / Ilderton / Lambeth / Ingersoll / Aylmer